Shofi Alom

Senior Electrical Engineering Student

Interpreting · Experience

Interpreting experience

Rohingya ↔ English interpreting and translation for language service providers and direct clients, newest first.

Professional Summary

Native Rohingya interpreter and translator with nearly four years of professional experience in video remote (VRI), over-the-phone (OPI), hybrid and on-site interpreting. Serves 911 emergency, medical, court, legal, government, workforce, financial, academic, social service and technology clients. Holds Propio’s Gold Video Expert badge with a 100% client satisfaction rating across 732+ video sessions, and renders every message accurately, completely and impartially under the NCIHC Code of Ethics and HIPAA confidentiality requirements.

Interpreting history

Aug 2025 – Present

Rohingya VRI & OPI Interpreter & Translator

Propio Language Services ↗

Contract · Remote, United States

  • Interpreted 26,047+ minutes of Rohingya–English video remote (VRI) and over-the-phone (OPI) calls for Limited English Proficient (LEP) clients
  • Serve 911 emergency, medical, court, legal, government, workforce, financial, academic, social service and technology clients
  • Maintain a 100% client satisfaction rating across 732+ VRI sessions and hold Propio’s Gold Video Expert badge, awarded to about 21% of interpreters
  • Managed 970+ three-party dial-out calls connecting LEP clients with medical, legal and social service providers
  • Render every message accurately, completely and impartially, following the NCIHC Code of Ethics and HIPAA confidentiality requirements

Badges: Gold Video Expert (100+ top-rated VRI calls) · Dial-Out Expert (100+ third-party calls) · Marathon 25K (25,000+ minutes)

Feb 2024 – Aug 2025

Rohingya OPI & On-Site Interpreter

CyraCom Language Solutions ↗

Contract · Remote, United States

  • Interpreted 1,958+ hours across 911 emergency, medical, legal and social service calls
  • Retained through CyraCom’s 2025 acquisition by Propio, continuing service for the same Limited English Proficient (LEP) clients

Nov 2023 – Mar 2025

Rohingya VRI & OPI Interpreter

Jeenie ↗

Freelance · Remote

  • Interpreted on-demand video (VRI) and phone (OPI) calls impartially across medical, legal and social service settings

Aug 2023 – Mar 2025

Rohingya OPI Interpreter

United Language Group ↗

Freelance · Remote

  • Interpreted 911 emergency, medical, legal and social service calls, bridging communication between Limited English Proficient (LEP) clients and providers
  • Delivered accurate, complete interpretation in line with the NCIHC Code of Ethics

Jan 2023 – Present

Rohingya Interpreter & Translator (OPI, VRI, Hybrid & On-Site)

Freelance · Language service providers and direct clients

Remote, United States

  • Deliver Rohingya–English interpretation and document translation for language service providers (LSPs) and direct clients, earning repeat assignments
  • Serve courts, government agencies, workforce and technology organizations, and medical, legal, educational and social service providers
  • Facilitate communication between providers and Limited English Proficient (LEP) clients as conduit, clarifier and cultural broker, keeping appointments and hearings on schedule

Before 2023

Volunteer interpreter

Community interpreting

Interpreted for Rohingya families in my community before working professionally.

Ongoing

Rohingya Quran · YouTube series

Author · Rohingya-language video project

Watch on YouTube ↗